TERMS AND CONDITIONS:

All vehicles are located on site, at City of Norfolk Towing and Recovery, 1188-A Lance Rd, Norfolk, VA 23502 and is open to the public. No dealer's license is needed to bid.

AUCTION INSPECTION: Tuesday, February 13, 10 AM-2 PM

AUCTION END DATE: Thursday, February 15, beginning at 10:30 AM

AUCTION PICKUP: ALL vehicles are to be picked up by appointment ONLY on Thursday, February 15 (2 PM - 9 PM), and Friday, February 16 (8:30 AM - 8 PM). Once the auction has ended and invoices have been emailed to winning bidders, the Norfolk Towing Operations staff will call each winning bidder, to schedule an appointment. If you would like to contact them, call (757) 441-1062.

DEPOSIT & PAYMENTS: A $100.00 credit card authorization will be "charged" to each bidder's credit card on file. Cash, VISA, Master Card, American Express and checks are accepted as payment only, and must be made, in person, at the time of appointment. Please note: any winning bid that includes cents will be rounded up to the nearest whole dollar. If your bid was $5555.55, you will be invoiced $5556.

INSPECTION & PREVIEW: We want you to get the best deal possible and encourage you to inspect all items before bidding. No touching of vehicles will be permitted. All due diligence belongs to the bidder. If you have any questions pertaining to bidding please call 757-512-8833 BEFORE placing a bid!

WARRANTY, CONDITIONS & DESCRIPTIONS: All items are sold as-is, where-is, with NO warranties expressed or implied, and there are NO refunds. Please read the description & examine the photos when bidding. We strongly encourage you to inspect the equipment at the designated preview time. Neither the auctioneer nor the seller makes any warranties or representations of any kind or nature with respect to said property.

AUCTION RULES FOR PROSPECTIVE BUYER: Placing a bid contractually binds you to paying for an item. If you win a bid, payment is required, whether or not you pick up your item(s). There will be no refunds or chargebacks allowed on any item, for any reason whatsoever.
Bidder information provided at registration will be the name and address placed on the Bill of Sale and Affidavit of DEPARTMENT OF PUBLIC WORKS DIVISION OF TOWING & RECOVERY. The name and address in your Bidder Profile must be the name and address you want the vehicle titled to. It is the buyer’s responsibility to ensure all paperwork received is correct, including Vehicle Identification Numbers (VINs). If any information is incorrect, notify the City of Norfolk Towing Operations personnel before removing your purchase, and they will make the appropriate corrections, within twenty-four (24) hours.

Compliance: No changes will be made to the Bill of Sale or Affidavit of Compliance.

REMOVAL: We do NOT provide any tools / labor associated with item removal.

Repair work on purchase vehicles is NOT PERMITTED within the towing compound (including, but not limited to flat tires and jump starts). Vehicles may be removed from the lot by driving or towing, but buyers should plan on towing, in most cases. When removing vehicles from the lot, proof of ownership must be shown to City of Norfolk personnel at the gate.

ABANDONED ITEMS: ALL VEHICLES MUST BE PICKED UP BY or BEFORE 8 PM Friday, February 16 or will be considered abandoned. Failure to remove vehicles by the specified time will forfeit your rights to the vehicles. NO EXCEPTIONS will be made! Any items not picked up by deadline may be discarded, removed, resold or stored at the seller’s discretion. 

KEYS: A key fee will apply to any vehicle that did not already have keys. Keys made are to work the ignition only; they may not work the doors or trunk. There is not a key for the vehicle unless it is stated in the lot description.

Additional Notes:

• The City of Norfolk reserves the right to remove any vehicle from auction.
• Failure to comply with all rules will result in being banned from further City of Norfolk Auctions.

·       The City of Norfolk Division of Towing is selling these vehicles under the Abandoned Vehicle codes of Virginia. Beware that some vehicles may have been previously titled as salvage. No titles are provided; however, all necessary paperwork is provided for the buyer to obtain the title from the Department of Motor Vehicles.

• The City of Norfolk is not responsible for any arrangements made between a buyer and private contractors.
• When you place a bid and are notified of winning an item, the item is contractually yours, and any fees associated with moving, removing, discarding or collecting payment whether physical or legal are your responsibility. 
• No refunds or charge backs are permitted, for any reason.
  

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